Contact our team
If you need help with questions, account-related issues, technical concerns, or general feedback, our support team at 666 is ready to assist. Contact us for help with account verification, deposits or withdrawals, bonus queries, and device troubleshooting. We aim to respond quickly and can walk you through document uploads, cashier options, or security checks. Live chat is the fastest route; email works well for detailed requests. Use the channels below for fast, friendly support.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email support, typically replies within a few hours) |
| General enquiries | [email protected] (business and account enquiries) |
| Affiliate enquiries | [email protected] (partner program and tracking) |
| Phone | +1 416 582 3497 (voice support, Mon-Fri response during business hours) |
| Working hours | Mon-Fri, 09:00-22:00 ET; Sat-Sun, 10:00-18:00 ET |
Email assistance
Email is the preferred way to contact us for detailed requests, account issues, or situations that require explanations or documents. When you write, include a clear subject line, your full account name and up-to-date contact details so we can respond quickly. Attaching any relevant files or reference numbers up front helps us process your request without unnecessary delays.
Send us a message
Response Time
Support response times: most inquiries are answered within one business day. Complex cases such as document checks, payment investigations, or formal complaints can take longer depending on their nature and may require up to several business days for a full resolution. If you need faster help, use live chat for urgent issues and include any relevant account details to speed things along.
Feedback
Got feedback or ideas to improve the site? We’d love to hear from you. Share suggestions, bug reports or feature requests and our team will review them carefully. We use player feedback to improve site navigation, promotions and payment options so the experience is smoother for players across Canada. Your input really helps shape future updates.